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At Sanlam Zambia Ltd, we want to ensure that all your financial needs are met

Should you have any questions or concerns, please reach out to us directly, or fill in one of our forms below and we’ll get back to you soonest.

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Contact us

Head Office

Sanlam House
Corner of Lubuto and Lungwebungu Roads
Plot 1278
Rhodespark
Lusaka (formerly Lubuto House)

Email: customercare@zm.sanlam.com
Tel: +260 211 257713-15

Toll free: 7549 (All Networks)

Manage my policy

Make a claim

We’re here to help make your claim process easier. Please download and fill in the relevant claim form below, or contact us if you require any assistance.

Legal Notices

Everything You Need to Know About Our WhatsApp Self-service

Use WhatsApp to access your information, manage your portfolio and make changes to your profile wherever you are.

How it works

  • Open WhatsApp to chat with us on your computer, or scan the QR code to add Sanlam as a contact
  • Say “Hi” to us in the WhatsApp chat to start the conversation
  • Follow the prompts to complete your request
  • Open WhatsApp to chat with us, or add Sanlam as a contact using 0860 726 526
  • Say “Hi” to us in the WhatsApp chat to start the conversation
  • Follow the prompts to complete your request

Branches

Lusaka branch
Nkwazi House
Central Business District
Corner of Chachacha and Nkwazi Roads
Tel: TBA

Kitwe branch
S/D/E/1591 Kantanta Street
Nkana East
Tel: +260 21 222 4339

Mufulira branch
Room 1
Straight Liners Building
Mufulira
Tel: +260 21 2410978

Chingola branch
D Chilolo Building No, Room 2
Town Centre
Tel: +260 21 231 0389

Ndola branch
Tazara Minet House
Plot 1199
Buteko Avenue
Tel: +260 21 262 2041

Mazabuka branch
Dainfern Plaza
Plot Number 1246/L
Main Street
Tel: +260 21 231 0389

Choma branch
Kings Centre Mall
Stand No.K1405
Town Centre
Tel: +20 21 332 6305

Livingstone branch
Room 2, Ministry of Justice Building
Along Akapelwa Road
Tel: +260 21 332 3042

Kasama branch
Room 1, Findeco House
Mubanga Chipoya Road
Tel: +260 21 422 1626

Kabwe branch
Chitanda House
Tel: +260 21 522 3783 / 22 3728

Solwezi branch
Napsa Buildingh
2nd Floor Room 216h
Independence Avenue, Solwezih
Tel: +260 21 882 1597

Mongu branch
Room 526
NAPSA Building
Tel: +260 21 722 1054

Chipata branch
Plot 650
Opp Znbc Lungwa Street North
Chipata
Tel: +260 21 622 3808

Mansa branch
Napsa Building
Room 1103, 1104, 1105
Mansa
Tel: +260 21 282 1291

Mpika branch
NAPSA Mpika Office Building
Along Great North Road
Tel: +260 21 437 0365

Chinsali branch
NAPSA Chinsali Office Building
Tel: +260 21 456 5097

Sanlam Life Insurance is a licensed financial service provider.
Copyright © Sanlam