What to Do if You Start Missing Payments
The worst thing you can do is to pretend the problem doesn’t exist. Face your situation head-on and don’t run away from your credit providers – rather, seek to make them your allies.
“Speak to your credit providers and state the facts of your situation,” Ndimande advises. “It is possible to work your way towards paying off debt – you can agree on a repayment plan and avoid missing new payment plan obligations.”
Some credit providers will be only too happy to offer you a grace period, also known as a payment holiday. This is typically an agreement you enter into with your creditors that allows you to waive debt repayments for a period of up to three months. In this case, find out what the terms and conditions are, as you may still have to pay interest on the amount owing.
A credit assessment will help you to evaluate whether you have enough cash flow to settle your debt obligations. If you are not overly burdened with debt, debt consolidation is a solution – that is, having multiple debts combined into one, single debt (usually a loan with favourable terms) that will help you to pay off what you owe.
“If you are over-indebted, however, there is always the option of debt counselling,” explains Ndimande. Debt counselling is a legal process that allows a debt counsellor to assess your outstanding debt, put in place a restructured repayment plan, renegotiate payment terms with your creditors and protect you against legal action.
Once you have paid off your debts in full, make sure that your credit providers inform the various credit bureaus so they can remove any adverse listings from your credit profile. A default is typically held on the system for two years and is automatically removed thereafter, according to the Credit Ombud.
Tip: Sanlam Confidence Rule #27 says: “Having the right support can get you through the unthinkable.” Request a call back from a credit management coach who will help you make sense of your cents and credit bureau data.