While the COVID-19 crisis has left 85% of South Africans in need of financial help, Ayanda Ndimande, Business Development Manager of Retail Credit at Sanlam, says that there’s some good news – a significant percentage is boasting a higher credit score than before lockdown.
While short-term loan providers attribute this improvement to a temporary reduction in defaults because of payment holidays offered at the beginning of lockdown, Ndimande says focused credit mentorship and the use of financial coaches are fast gaining traction. One way over 95,000 South Africans have been improving their credit health, was by signing up to the Sanlam Credit Dashboard which launched in 2020 and has already proven to offer huge help in terms of understanding your personal credit profile, and getting personalised coaching to improve it.
She explains that the benefits are similar to having a personal fitness trainer to help you get fit, or a life coach to help you navigate towards your life goals. “A financial coach continuously works with you to help you better understand your financial profile. This can include helping you to understand your specific financial challenges and the steps you need to take to improve your credit score. Having a view and understanding of both sides of your personal balance sheet is the first step in becoming financially confident,” says Ndimande.