Thank You

Thank you for your honest feedback. If you provided an email address, a copy of the compliment or complaint will be sent to you.

What we’ll do with your compliment:

We will make sure the manager of the person that delighted you gets this feedback in order to reward the person. We will also communicate this on our intranet to inspire our colleagues who work with clients.

What we’ll do with your complaint:

• First, we will acknowledge receipt of the complaint.
• We will give you the contact details of the person who will deal with the complaint.
• Then we will investigate the complaint and try to resolve it in a fair manner.
• Once we have dealt with your complaint, we will learn from the experience and improve our service and products.