Member and Pensioner Communication Service
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Member and Pensioner Communication Service

We can do everything from setting up your fund’s communication strategy and policy documents, to the branding of all media, and managing the project plan itself.

Our member and pensioner communication service includes a variety of communication solutions such as:

  • An electronic member booklet
  • Member newsletters
  • A trustee reportv
  • Email or SMS campaigns
  • Posters and job aids
  • Member inductions or any other such roadshows or presentations
  • Pensioner roadshows
  • Interactive fund websites

Fund Website

It is becoming increasingly important for retirement funds to have a dedicated fund website. We can work with you to design and create a website to meet the needs specific to your fund. Our standard design includes interactive tools such as calculators, a link to the fund administrator’s member secure website, rotating flash header, RSS feeds, a search function, a scrolling banner, advert boxes, voting polls and/or quizzes, hit counter, an informal online survey and much more!

The site architecture can be versatile and incorporate various information such as pages for fund rules, fund communication, documents, forms, information on other service providers, newsletters, annual reports, information on the board of trustees, frequently asked questions and investment reporting, etc.

Creating Laptop and Desktop Pop-Ups and Plasma Screen Adverts

Many funds like to do high profile marketing for certain campaigns and will run adverts on plasma screens in their reception areas for a few days, some funds even have their IT division install our pop-up designs on their desktops and laptops (usually a once-off exercise).

Creating Internet Banners

We can create internet banner advertisements as a marketing tool to load onto your company’s intranet site.

Creating Facebook and Twitter Profiles for Your Fund

We take the necessary administration and maintenance of these social media pages off your hands.

Project Management

Once a communication strategy has been agreed on, we can set up the communication year plan. This we can manage on an on-going basis to ensure that all initiatives are successfully launched, run and completed.

Member Booklet

In our experience, member booklets have proved to be simple but effective. We are able to create a member booklet (or convert your existing booklet) into a print-friendly PDF version or e-booklet for your fund’s website or your employer’s intranet site.

Trustee Reports and Elections

This is usually an annual report in hard copy only, with a PDF version stored on the fund’s website, or the employer’s intranet. We are able to put this together from start to finish – provided that the fund sends us the necessary information. If required, we can also manage the printing and distribution of your trustee report.

We offer a trustee nomination and election communication service to help you manage your trustee election campaign.

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