The documents required are as follows:
- Group Proposal Form. This is completed once by the creditor
- A schedule of details of the persons to be covered. The schedule should have the following details:
- Name and surname
- Date of birth
- Identification number
- Outstanding loan
- Interest rate
- Loan repayment term
Upon receipt of the group proposal form, the member’s schedule and the premium of the policy document will be issued. Under extreme cases medical evidence of insurability may be required. This is due to high loan amounts and/or high age of a member. The evidence may be required in either of the following ways or both:
- Complete and submit a medical examination questionnaire
- Submit to medical examination by our listed medical examination service providers
To claim, you need to provide
In case of benefits claims, the documents required are:
- Benefit claim notification letter
- Original death certificate in case of benefit claim by death
- Satisfactory medical examination reports in case of a benefits claim by permanent and total disability
- Certified copy of National ID card of the deceased
- Loan repayment statements
The outstanding loan will be determined and a “Discharge Form” for execution by the creditor will be issued. Our claim settlement cheque will be ready within a maximum of three days on receipt of the signed discharge form.
*The policy does not have an HIV/Aids exclusion clause.