Sanlam is aware of risks in cyber security and that the landscape continues to increase in sophistication. The recent incident at one of the credit bureaux in South Africa indicates the sustained criminal efforts which undermine cyber security.
At Sanlam, we are constantly and consistently reviewing our security systems to strengthen our internal controls across all our client facing businesses. We will continue to invest in improving our cyber resilience capability and maturity to mitigate risks and protect our information technology infrastructure and subsequently sensitive company and client information.
As might be expected, implementation of these measures, including, among others, stringent authentication and verification processes, might cause some inconvenience. We will make every effort to limit this and we will continue to monitor cyber security incidents and communicate accordingly.
Sanlam clients who are concerned that they may have fallen victim to fraud as a result of a cyber security incident or the compromise of their personal data can contact with us via: