We are resolute in enabling financial resilience for our clients through these difficult times. Built on over 100 years of institutional memory, our business is robust, prepared and fully capable of delivering on our commitments. Our commitment to you is that we will do everything within our control to ensure that your retirement fund administration and investments are being managed with care, that your insurance claims are paid, that pensioners receive their pension payments and that our staff are available to handle all queries.
We have progressively implemented various business continuity measures over the past few weeks to safeguard the continuation of our core operations despite the constraints of a prolonged nationwide lockdown. Measures in place include empowering our employees to work remotely and ensuring that essential services including disability income payments, annuity and pensioner payments, death and funeral claims, retirement fund exits, investment pricing administration, and contributions and premiums receipting are prioritised.